Make Your Marketing Efforts More Impactful, Relevant, And Engaging
Focus on your customer and ensure their needs, preferences, and expectations are met throughout their…
Use Your Data Efficiently: A Platform with Which the Data Can Be Accessed Quickly And Easily
How to analyse the data and target the right people? How does an effective marketing…
The Role Digital Tools Play in Enhancing Collaboration with Customers
Start prioritising the comprehensive collection of data What are the best ways to improve CX…
Revitalizing Hotel Loyalty Programs for Evolving Consumer Trends
A short article by Ganna Koval, Director of Loyalty Programs at NH Hotel Group The…
Customer Experience Based On The Brand Vision that Drives Its Inspiration From The Customers
Choosing communication channels depending on customers´ needs and the moment of interaction What communication channels…
The Era of Shifting From Traditional Human Interaction Services to Self-Service Technologies
Capitalise on AI and increase conversational automation What is the role of digital tools in…
How Banks Can Stay Ahead in the Age of Digital Banking: Strategies and Technologies for Success
How could banks stay ahead of the competition under the tremendous pressure to provide seamless…
Providing Your Customer with Hyper-Personalised Experience Yet Ensuring Protection, Transparency, Privacy
Enhance user experience by combining AI-infused access credentials with big data What critical advances in…
Selecting the Right Partners for Outsourcing Pharmacovigilance Processes
Defining roles and responsibilities for the pharma company and the vendor Which PV processes are…
Medical Affairs Role Evolution: A Medical Organisation with Varied Responsibilities
X-fct collaboration in the MA area What is the importance of x-fct collaboration for Medical…