What Are the Current Challenges of Regulatory Affairs Professional?
Shifting to more strategic decision-making and shaping the regulatory landscape are definitely challenges RA professionals…
Create Your Personalisation Wisely
What needs to be personalised and how to see results without putting pointless efforts into…
Successful Launching of a New Drug
The hardest part about the new product launching is the uncertainty. But the key to…
The Potential of AI in Back Office Transformation
AI will allow us to take a leap in the automation of complex processes or…
Transforming Customer Insights into Organisational Learning via Artificial Intelligence
By Carina Ahlberg, Head of Customer Experience, Volkswagen Group Sverige. I would like to start…
Commercial Cards in the New Normal?
By the time business travel goes back to normal, enterprises will have new commercial cards…
The Future of Banking and FinTech-Bank Collaboration
Finding balance in meeting expectations of both banks and FinTech operators remains a challenge –…
Using Data to Create the Best Customer Journeys
Leverage available data to create effective and safe customer journeys for each customer segment. Is…
Preventing Financial Crime in Banking and Payments
In the times of the global pandemic and beyond, financial institutions need to ensure the…
Is Your Customer Engagement Personal and Relevant?
It is easy to get carried away with all the possibilities to reach your customers…