Who Led Your Digital Transformation? Your CIO, your CTO or COVID?
Both technological innovation and digital transformation became a necessity during the pandemic but it was…
Will Retail Banking Be Forever Changed Because of the Pandemic?
During the lockdown, people had no chance but to switch to non-branch channels to pay…
The Collaboration Between Banks and FinTechs
When it comes to digital-only banks, it is easier for them to work with FinTechs,…
Transition from Waterfall Mind-Set
One of the biggest challenges product development is facing nowadays is how to successfully handle…
Going About New Product Innovations Successfully
“Knowing that a new product or a radical product innovation has to compete for resources…
STRIVE for perfection in service delivery
Daily Banking Services has been part of the continuous improvement journey in Danske Bank for…
What Is the Crucial Benefit of the Robo-Advisors?
Besides helping to make your customer journey more enjoyable and your customers feel special, the…
What Is the Future of Development Concepts and Product Management?
Digitalisation and data management are maybe the first ones to come to mind. But let…
Get the Lion’s Share of the Product Development Market
The time spent getting access to data is definitely a time wasted, for product development…
What Will Be the Future of Back Office?
“I believe the back office of the future will be smaller in scale (though not…