Exceptional Customer LOVE: Top Trends and Innovations in Remote Customer Service

Exceptional Customer LOVE: Top Trends and Innovations in Remote Customer Service Find out how an innovative approach to remote customer service is setting new standards at Belfius Bank, combining cutting-edge AI with a human touch Ann BouchetHead Connect2Net (Salaried Network & Customer Remote Services and support) How do you ensure...

Innovation in Action: Trailblazing Strategies for Oncology Patient Safety

Innovation in Action: Trailblazing Strategies for Oncology Patient Safety How AstraZeneca’s oncology safety strategies are shaping the future of treatment? Carla Mateo MohedanoAssociate Director, Patient Safety Scientist — Oncology How have advancements in technology and data analytics shaped the strategies for patient safety in oncology at AstraZeneca? AstraZeneca is entrepreneurial...

Decoding Pharma’s Future: A Discourse on AI, Data, and Patient-Centric Excellence

Decoding Pharma’s Future: A Discourse on AI, Data, and Patient-Centric Excellence Roche Turkey’s leader offers a sneak peek into the world of pharma innovation, sharing insights on AI strategy and patient-centric care. Gizem Kedici ÖzbayraçChief Business, Digital, Data and Agility Officer How has the use of big data and analytics...