Driving Business Value: How Data Governance Transforms Banking Operations Why is ongoing training essential for maintaining data quality in banking operations? Ihab DorraChief Consumer Banking and Payments Officer How do you balance the need for data security with the need for data accessibility and usability? At Banque Misr, we strike...
The Roadmap to Logistics Success: Collaboration, Technology, and Strategy How can a well-defined vision and strategy drive successful logistics transformation? Peter SeitelDirector EL-DOD-PS Logistics and Services What factors do you consider when determining the minimum viable product in a logistics transformation? Regarding such a transformation process, the customer needs and...
The Human Side of AI: Enhancing Customer Experiences Through Smart Technology How can contact centres maintain human connection while incorporating smart technologies? Burcu BegićDirector of Customer Services 1. How do you ensure that the balance between human touch and digital tools scales effectively as your customer base grows? There are...
