Exceptional Customer LOVE: Top Trends and Innovations in Remote Customer Service Find out how an innovative approach to remote customer service is setting new standards at Belfius Bank, combining cutting-edge AI with a human touch Ann BouchetHead Connect2Net (Salaried Network & Customer Remote Services and support) How do you ensure...
From Vision to Reality: Revealing the Magic Behind CO-Innovations, Customer-Centricity, and Seamless Global Integration in the Tech Arena Dive into Siemens' innovation playbook as they unravel the secrets of rapid prototyping, global adaptability, and the delicate balance between customer insights and strategic goals. Ready to witness the symphony of success...
Exceptional Customer Experience: Finding a Way to Client’s Heart New challenges arise in line with changing customer expectations. How can outdated business models be revitalised to uphold a high standard of satisfaction? Roberta PasseriniGlobal Head of Customer Omnichannel Engagement How to inject new life into old business models? Change the...
