Ultimate Success: Happy Employees — Happier Customers What is the way to customer trust? Natasja WientjesSenior Director Customer Service at DHL Ecommerce Benelux How has DHL Ecommerce integrated new technologies to improve customer service delivery? Digitalisation is one of our important pillars in the DHL ecommerce strategy as well in...
Exceptional Customer LOVE: Top Trends and Innovations in Remote Customer Service Find out how an innovative approach to remote customer service is setting new standards at Belfius Bank, combining cutting-edge AI with a human touch Ann BouchetHead Connect2Net (Salaried Network & Customer Remote Services and support) How do you ensure...
From Vision to Reality: Revealing the Magic Behind CO-Innovations, Customer-Centricity, and Seamless Global Integration in the Tech Arena Dive into Siemens' innovation playbook as they unravel the secrets of rapid prototyping, global adaptability, and the delicate balance between customer insights and strategic goals. Ready to witness the symphony of success...
