The Essence of Customer-Focused Approaches: Aligning Novel Customer Satisfaction Strategies with a Lucrative Framework

The Essence of Customer-Focused Approaches: Aligning Novel Customer Satisfaction Strategies with a Lucrative Framework Business evolvement demands that companies alter their approaches. How can ones encourage innovation to accommodate changing customer expectations? Jane Zhenni Cai Service Design Lead in the Group Digital Office How can service design be aligned with...

On the Way to Creating an ‘Innovation Structure’: Personalised Approach, Cross-Functionality and Expertise

On the Way to Creating an ‘Innovation Structure’: Personalised Approach, Cross-Functionality and Expertise Digital therapeutics is ought to bring various opportunities, but also great challenges. What is the right way to overcome them? Jacqueline LutzMedical Science Lead for Mental Health The following responses are my personal opinion and may not...

Novel Approaches to Sustainable Sourcing: Preserving the Environment

Novel Approaches to Sustainable Sourcing: Preserving the Environment What are the most effective methods of utilising technical advancements to improve sourcing efficiency whilst maintaining an environmentally friendly strategy? Faiz SoomroDirector Supply Chain How do you incorporate sustainable practices into supply chain operations, such as reducing environmental impact and promoting ethical...