Customer Loyalty isn’t Marriage. It’s Dating — with Higher Standards If your brand’s effort fades, so will your customers. And they won’t leave a note... they’ll just mirror your silence. Aviles CarcamoCX Lead and Customer Journey Management If loyalty today is all about relevance and value, what’s one outdated belief...
From Paper to Pixels: The Power of a Fully Digital Employee Lifecycle
From Paper to Pixels: The Power of a Fully Digital Employee Lifecycle What are the real business benefits of digital transformation in HR? Lucie SirovaOperations Director What security measures are in place to ensure digital employee records remain protected? We implemented several security measures to ensure the protection of digital...
Automation & Banking: How to Ensure Compliance Without Slowing Innovation
Automation & Banking: How to Ensure Compliance Without Slowing Innovation Is digital transformation in banking more about technology or mindset shifts? Belyan BelchevDirector, Loans Back Office What challenges do banks face in implementing machine learning at scale in back-office operations? Major challenges banks face in implementing machine learning at scale...