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AI isn’t just about efficiency; it’s about creating richer, more meaningful customer interactions
Want more of your questions to be answered? Meet with Alex face-to-face at our 15th Annual Optimising Contact Centres Summit, 25 – 26 September 2024, Vienna, and strike up a meaningful conversation!
Find the answers to your questions in his informative case study: “Contact Centre AI — Trends and Use Cases”.
Alex brings extensive experience and expertise in the field of Contact Centre technology, with roles ranging from Analyst for the European Commission, Advisor to Contact Centre VP, Speech Project Manager, Sales Engineer and currently International Head of Contact Centre AI Specialists. Alex is trilingual in French/English/German and fluent in Spanish.