Understanding the Rise Of Digital Telecom Brands
A whitepaper by Amdocs The telecom industry has been working on digital transformation for many…
Does Your Team Have a Clear Goal and Purpose for Using Data?
How to predict and automatically customise to the customer expectations? What are the most effective…
Re-Think Your Approach to Cybersecurity With Zero Trust
How do remote cloud services and the growing use of mobile and IoT devices change…
API Security Best Practices
A whitepaper by Salt Security The landscape of APIs has evolved substantially over the years…
Implementing Holistic Security Strategies in an Ever More Vulnerable It Landscape
Achieve first-class protection in a short time and with minimal resource requirements with Security-as-a-Service solutions…
Next-Gen Approach to Data Management
How to improve data compliance, advance security, remove data silos, and reduce complexity? What are…
Cybersecurity Resilience in an Era of Identity Sprawl
A whitepaper by One Identity How unified identity security can help close critical exposure gaps…
WhatsApp as the Customer Service Channel of the Future
A short article by Miguel Angel Carrasco, Customer Care Director at Orange Spain Messaging is…
Will Customers of the Future Need Customer Services at All?
Providing a more personalised omnichannel experience during each unique visit. What new ways of data…
How Crucial Is It to Speak and, More Importantly, Listen to Your Customers?
Capture customer feedback in the places you are not asking for it and welcome innovation…