Data Consumption Growth vs Network Investments: Who Wins the Profitability Battle?
A short article by Jan Hruska, Chief Technology Officer at O2 Telcos are lucky compared…
A short article by Jan Hruska, Chief Technology Officer at O2 Telcos are lucky compared…
The 3.8 – 4.2 GHz band should contribute to the growth of 5G in the…
How to embrace the opportunity to create new future platforms, without risk being left a…
Leverage available data to create effective and safe customer journeys for each customer segment. Is…
The key to understanding impulse customers’ decision-making and behaviour is to be aware of their…
“If we do not produce contents to be shown during the client’s research phase, we…
An article by Marek GRABOWSKI, Customer Journeys Management Director and Barbara DYMERSKA, Customer Journey Director…
All companies, not only telecom ones, need to stay focused on keeping up with the…
Over the last years European telecom operators saw their revenues stagnated or declined. The BEREC…
In terms of customer service, you can use AI technologies in three main areas: conversations,…