Content Has a Significant Impact on Buying Decisions
“If we do not produce contents to be shown during the client’s research phase, we…
“If we do not produce contents to be shown during the client’s research phase, we…
An article by Marek GRABOWSKI, Customer Journeys Management Director and Barbara DYMERSKA, Customer Journey Director…
All companies, not only telecom ones, need to stay focused on keeping up with the…
Over the last years European telecom operators saw their revenues stagnated or declined. The BEREC…
In terms of customer service, you can use AI technologies in three main areas: conversations,…
Bouygues Telecom has implemented Proactive Quality programme that reaches the unsatisfied customers in order to…
5G or IoT are definitely shaping and will continue to shape the future of the…
What has Ericsson implemented to ensure they can improve the relationships with their customers? What…
Senior customers are also an important group of customers and it is important to also…
Even though content and excellent copywriting is the first answer to come to mind, contextuality…